Below FAQ are some common concerns of our customers ask before purchasing.
If you have other questions, please just send it to example@domain.com.
- All
- PAYMENTS & SAFETY
- SHIPPING & DELIVERY
- RETURNS & REFUNDS
PAYMENTS & SAFETY
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Please read our privacy policy and Shopify's term of use
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
SHIPPING & DELIVERY
Our processing time for orders is 3-5 business days. Once your item has shipped, you will receive a shipping confirmation email.
Yes, we offer free shipping on orders over $150
No, we currently only ship within the United States.
RETURNS & REFUNDS
Yes, we offer full refund on new and unused products.
Any item can be returned within 7 days of receipt of shipment for a full refund on the cost of goods (excluding shipping charges), if returned intact (Unused and unopened).
Products that are returned due to quality issues will be refunded or credited ONLY after a quality control inspection is carried out on the returned item(s) as per our specifications. Similarly the cost of the return freight will only be refunded if the quality of the returned item(s) was deemed unacceptable. Please Contact Us so that we can make it right.